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Automation · System integration

Dotykačka integration: POS data, reports and automation

We connect Dotykačka to reports, e-shop, accounting and AI. What you get out of your POS, what you can automate and how fast it runs.

Tomáš Andrlík Published

We can connect your Dotykačka point-of-sale (POS) system to whatever you need: cross-branch overviews, sales monitoring, your e-shop, accounting or an AI assistant. We get every receipt, line item, payment, employee and branch out of it, across the entire history from day one. We connected a whole chain of shops in one morning.

Your POS is the most accurate source of data about your business. Every sale is recorded the moment it happens. The problem is that the admin only shows what it was built to show. Below is what you get out of Dotykačka and what can be built on it.

What do you get out of your Dotykačka POS?

DataWhat it contains
Receiptsdocument number, time opened and closed, branch, employee, customer, status (closed, cancelled, parked), total, tip, number of guests
Receipt line itemsproduct, category, quantity, price with and without VAT, discount, VAT and purchase price, so margin too
Paymentsamount and payment method
Reference databranches, employees, products, categories, customers
Historyall of it, from the first day the POS was used

If needed, warehouses, attendance, reservations or customer loyalty accounts can be connected too.

Can you also write into Dotykačka?

Yes. The connection can work both ways:

  • Price list: change prices on all branches at once from a single spreadsheet.
  • Orders from your website or app straight into the POS.
  • Printing on the receipt printer: a kitchen order, a label, a note.

Writing into the POS is always a separate, deliberate decision. A connection that only reads data for reports changes nothing in the POS.

How fast does it run? A real example

A chain of self-service shops with more than ten branches across the Czech Republic got in touch. They needed all their Dotykačka data in their reporting.

WhatResult
Full history (almost 3 years)~80,000 receipts, ~127,000 line items, ~74,000 payments + branches, employees, products, categories
Download timeabout 8 minutes
Accuracy checkSales from receipts vs. payments received for a control week: difference under 0.2%
Ongoing updatesSubsequent runs take seconds
TotalConnection, download and data check in one morning

The first data immediately showed year-on-year seasonal comparisons, how sales were split across branches, and branches that hadn’t sold anything for a while. The POS admin doesn’t show any of this in a single view across the whole history.

The connection only reads data; it writes nothing to the POS. We didn’t need the POS password.

What can be built on Dotykačka data?

Ordered by how quickly they deliver value.

Reporting and dashboards

  • Cross-branch overview in Looker Studio, Power BI or Google Sheets: sales by day, hour and branch, top products, average receipt, payment methods.
  • Margin by product and category. The purchase price is in the data, so nothing has to be calculated by hand.
  • Morning report by email or chat: yesterday’s sales, comparison with last week, best branch.
  • Seasonality: how Christmas went compared with last year, branch by branch.

Monitoring and alerts

  • A branch hasn’t sold anything by 11 a.m. A crashed kiosk, an internet outage, or it’s closed. You find out in the morning, not at the evening close.
  • Unusual drop in sales compared with the same day in previous weeks.
  • Unusually many cancelled receipts for one employee. It may be an operating error, or something worse.

Connecting other systems

  • E-shop: one price list and up-to-date availability for physical shops and the e-shop.
  • Accounting: Dotykačka exports to POHODA and Money S3 on its own. We build connections where the built-in export doesn’t reach.
  • CRM and email marketing: customers and their purchases as segments, for example “hasn’t bought in 60 days”.
  • Payroll: attendance from the POS as input for the payroll accountant.

AI on top of POS data

  • Just ask: “How much did we sell in Brno last week and what drove it?” An AI assistant connected to the POS data answers without exports and pivot tables.
  • Weekly summary: what changed and what deviates from normal.
  • Seasonal purchasing estimate based on sales history.

FAQ

Can Dotykačka be connected to other systems? Yes. We connect it to reports, e-shop, accounting, CRM and an AI assistant.

Which Dotykačka plan do I need? For an ongoing connection, Naplno or higher [1]. On the Snadno plan we process your history once from exports.

Do I have to give you my POS password? No.

Will I get the old history too? Yes, all of it from when you started using the POS.

Can the connection break anything in the POS? A reporting connection only reads, it writes nothing. Writing prices or orders is a separate choice we agree on in advance.

How long does it take? Days, not months. For the chain of shops, the connection, history download and data check took one morning.

How much does it cost? It depends on your systems and scope. We don’t publish a price list, because no two companies are the same. You get the price and timeline after the audit, in advance and in writing.

Sources

  1. Dotykačka – pricing plans. https://www.dotykacka.cz/cenik/

Using Dotykačka and your data is locked in the POS?

In a free 30-minute audit, we will go through your plan, number of branches and what you need to see from your POS. We will also tell you when an export from the admin is all you need. How we connect POS, e-shop, warehouse and accounting is described under system integration. Getting ready for EET 2.0? Read what to set up in your POS and what to hand over to your accountant.

Related service

System integration

ERP, accounting, CRM and e-shop exchanging data automatically.

More about the service

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